Guest Guidelines

Please review the following guidelines to ensure a safe and enjoyable experience

Early Arrival / Late Departure Policy

Early Arrival: Check-in is at 2:00 PM. Guests arriving early can store luggage and use our facilities until their room is ready. Early check-in is subject to availability and may incur an additional fee.

Late Departure: Check-out is at 12:00 PM. Late check-out requests are subject to availability and additional charges. For a guaranteed late check-out, please contact our reception desk in advance.

Cancellation Policy

For cancellation details, please refer to the reservation page, your confirmation voucher, or contact our reservations team.

Pet Policy

Pets are not allowed in the hotel to ensure the comfort and safety of all guests.

Smoking Policy

We maintain a smoke-free environment:

  • Smoking is prohibited in all guest rooms and indoor areas.
  • Designated smoking areas are available outside.
  • A cleaning fee of THB 5,000 applies for smoking in non-smoking areas.

Child Policy

We welcome families and offer a comfortable stay for all ages:

Extra Person: An additional charge of THB 800 applies for extra persons exceeding room occupancy.

Infants (0-3 years): Stay free when sharing a bed with parents, including complimentary breakfast with a breakfast-inclusive booking.

Children (4-11 years): Stay free when sharing a bed with parents; breakfast is available at a special rate of 200 Baht net per child per night.

Children (12 years and above): Considered adults for room occupancy purpose.

  • Complimentary cribs and rollaway beds are available on request, subject to availability.
  • Children must be supervised by an adult at all times, especially in public areas and near the pool.

Thank you for choosing Prince Palace Hotel. For questions or assistance, please contact our reception desk.

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Special Offers

Discover Culinary Excellence from Thai Classics to World Favorites

Prince Palace Moon Cake Festival 2025

Traditional Mooncakes in a Premium Gift Box (4 Pieces)
(Early Bird) THB 699 NET / SET
PRE-ORDER

About Offer

Celebrate Mid-Autumn with 4 classic mooncake flavors in an elegant box, perfect for gifting.

  • Included: 4 flavors – Durian Single Yolk, Lotus Seed Single Yolk, Red Date Single Yolk, Ngoh Hiang (Mixed Nuts) Single Yolk.
  • Premium gift box with matching paper bag.

Early Bird Price: THB 699 Net/Set (20 August – 10 September 2025)

Regular Price: THB 788 Net/Set

Included

  • 1 Lucky Draw Ticket when you buy 1 premium box set

Service Information

China Palace Chinese Cuisine – on 32th Floor Tower A

Palace Bar – on 11th Floor Tower A

 

Our Featured Offers

View all

Mother's Day Chinese Set
View offer
10–17 August 2025 : 11:00 - 21:00
China Palace
Set Menu with gifts & Peking Duck voucher

All-You-Can-Eat Dim Sum (Silver)
View offer
Everyday 11:00 - 21:00
China Palace
Offers a premium dim sum experience. Indulge in an all-you-can-eat feast of delectable dim sum, savoring a wide variety of freshly steamed and fried delicacies.

International Lunch Buffet
View offer
Mon-Fri : 11.30 – 14.30
Prince Cafe
Offers a delightful culinary journey from Monday to Friday. Indulge in a diverse selection of international cuisine, Thai delicacies, and a tempting dessert spread.
1
/
3
View offer

Mother's Day Chinese Set

10–17 August 2025 : 11:00 - 21:00
China Palace
Set Menu with gifts & Peking Duck voucher
View offer

All-You-Can-Eat Dim Sum (Silver)

Everyday 11:00 - 21:00
China Palace
Offers a premium dim sum experience. Indulge in an all-you-can-eat feast of delectable dim sum, savoring a wide variety of freshly steamed and fried delicacies.
View offer

International Lunch Buffet

Mon-Fri : 11.30 – 14.30
Prince Cafe
Offers a delightful culinary journey from Monday to Friday. Indulge in a diverse selection of international cuisine, Thai delicacies, and a tempting dessert spread.
1
/
3

Contact us

For reservations, event bookings or any enquiries about your stay, our team is here to assist you.

Call Now

(662) 628-1111

Email Us

[email protected]

Add Friends

@princepalacehotel

Send Message

@Princepalace

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