Guest Guidelines

Please review the following guidelines to ensure a safe and enjoyable experience

Early Arrival / Late Departure Policy

Early Arrival: Check-in is at 2:00 PM. Guests arriving early can store luggage and use our facilities until their room is ready. Early check-in is subject to availability and may incur an additional fee.

Late Departure: Check-out is at 12:00 PM. Late check-out requests are subject to availability and additional charges. For a guaranteed late check-out, please contact our reception desk in advance.

Cancellation Policy

For cancellation details, please refer to the reservation page, your confirmation voucher, or contact our reservations team.

Pet Policy

Pets are not allowed in the hotel to ensure the comfort and safety of all guests.

Smoking Policy

We maintain a smoke-free environment:

  • Smoking is prohibited in all guest rooms and indoor areas.
  • Designated smoking areas are available outside.
  • A cleaning fee of THB 5,000 applies for smoking in non-smoking areas.

Child Policy

We welcome families and offer a comfortable stay for all ages:

Extra Person: An additional charge of THB 800 applies for extra persons exceeding room occupancy.

Infants (0-3 years): Stay free when sharing a bed with parents, including complimentary breakfast with a breakfast-inclusive booking.

Children (4-11 years): Stay free when sharing a bed with parents; breakfast is available at a special rate of 200 Baht net per child per night.

Children (12 years and above): Considered adults for room occupancy purpose.

  • Complimentary cribs and rollaway beds are available on request, subject to availability.
  • Children must be supervised by an adult at all times, especially in public areas and near the pool.

Thank you for choosing Prince Palace Hotel. For questions or assistance, please contact our reception desk.

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Special Offers

Discover Culinary Excellence from Thai Classics to World Favorites

Oktoberfest Specials at Coconut Pool Bar

Authentic German food & 1L draft beers – Oktoberfest all month long
START FROM THB 349 NET
RESERVE A TABLE

About Offer

Enjoy authentic German Oktoberfest dishes paired with refreshing draft beers in a festive setting.

  • Grilled Sausages – THB 349 Net
  • Crispy Pork Knuckle – THB 699 Net
  • German Pork Knuckle Platter – THB 1,399 Net
  • Cold Cuts & Pretzels – THB 349 Net
  • 🍺 1L Draft Beer – THB 349 Net (From THB 412)

Period : 1 – 30 October 2025

Included

  • Special menu featuring sausages, pork knuckle, cold cuts, cheese, and pretzels

Service Information

Coconut Pool Bar – on 11 th (Between Tower A & C)

  • Everyday from 11:00AM. – 11:00 PM.
  • Contact: (662) 628-1111 EXT 1415

 

Our Featured Offers

View all

Prince Palace Moon Cake Festival 2025
View offer
20 August - 6 October 2025
China Palace & Palace Bar
THB 788 NET / SET (4 pieces)

All-You-Can-Eat Dim Sum (Silver)
View offer
Everyday : 11:00 - 21:00
China Palace
Offers a premium dim sum experience. Indulge in an all-you-can-eat feast of delectable dim sum, savoring a wide variety of freshly steamed and fried delicacies.

Cantonese Set Menu for 10 Guests
View offer
Everyday : 11:00 - 21:00
China Palace
Set menu for 10 guests, featuring dim sum, Peking duck, seafood & signature dishes.

International Lunch Buffet
View offer
Mon-Fri : 11.30 – 14.30
Prince Cafe
Offers a delightful culinary journey from Monday to Friday. Indulge in a diverse selection of international cuisine, Thai delicacies, and a tempting dessert spread.
1
/
4
View offer

Prince Palace Moon Cake Festival 2025

20 August - 6 October 2025
China Palace & Palace Bar
THB 788 NET / SET (4 pieces)
View offer

All-You-Can-Eat Dim Sum (Silver)

Everyday : 11:00 - 21:00
China Palace
Offers a premium dim sum experience. Indulge in an all-you-can-eat feast of delectable dim sum, savoring a wide variety of freshly steamed and fried delicacies.
View offer

Cantonese Set Menu for 10 Guests

Everyday : 11:00 - 21:00
China Palace
Set menu for 10 guests, featuring dim sum, Peking duck, seafood & signature dishes.
View offer

International Lunch Buffet

Mon-Fri : 11.30 – 14.30
Prince Cafe
Offers a delightful culinary journey from Monday to Friday. Indulge in a diverse selection of international cuisine, Thai delicacies, and a tempting dessert spread.
1
/
4

Contact us

For reservations, event bookings or any enquiries about your stay, our team is here to assist you.

Call Now

(662) 628-1111

Email Us

[email protected]

Add Friends

@princepalacehotel

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@Princepalace

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